Healthcare Assessment Of Syrian And Iraqi Urban Refugees In Jordan
5 October 2015 - 26 May 2016
*The Sample Distribution is Based on “Syrians in Jordan” Syndicated Study conducted by Ipsos in 2014
* According to the Syrians’ Syndicated Study conducted by Ipsos in 2014 it was found that 95% of females aged 18+ do not work. As such given the above and given that females make up 55% of the Syrian sample it is not surprising that housewives make up a significant portion of our sample
*The Sample Distribution is Based on “Fafo Report” as well as Ipsos previous experience with Regards to Iraqis in Jordan
Urban / Rural Population, Other Refugee Urban / Rural Population
Individual accommodation (not hosted)
-Gauge on patients’ general medical habits in terms of preferred touch points, hospitalization, medication and health facility selection criteria among others.
-Identify chronic disease prevalence among Syrian and Iraqi households as well as identify the most prevalent diseases among each segment.
-Understand patients’ behaviors with regards to their chronic illnesses
-Assess the medical aid received by refugees in terms of coverage (medicine, doctors, facilities etc.…)
-Identify the organizations on which refugees are reliant on when it comes to financial medical help
-Assess patients’ satisfaction with regards to the medical assistance received.
-Assess the impact of medical expenses on the lives of refugees especially with regards to necessities
-Gauge on awareness of organizations that offer medical assistance to non-Jordanians
-Syrians are very unlikely to seek medical assistance from NGOs.
-Al Zatari refugee camps Syrians residing in Mafraq were shown to heavily rely on field Hospitals when seeking medical assistance.
-Syrians’ heavy reliance on a single touch point is mainly driven by patients’ inability to access alternative facilitates especially public.
-The majority of Syrians (88%) cited that their inability to afford visiting a physician is the primary cause followed by the difficulty in accessing medical services (10%).
-It was found that that Syrian inability to secure necessary medication is primarily attributed to their expensiveness.
-Iraqis tend to rely more on private medical facilities especially private pharmacies. This reliance on private facilities is understandable given that this segment resides in East and West Amman.
-Inability to afford medical assistance was the primary reason behind not being able to access the necessary treatment even when it was sought (91%).
-Since Iraqis often rely on pharmacies for general medical assistance it is not surprising that the vast majority of Iraqis secure their needed medication through them as well.
Cost of Medical Services Both Iraqis and Syrians expressed their dissatisfaction with regards to the cost of medical services in the country. Expensiveness of the available services is the leading cause behind patients’ inability to secure medication and seek medical attention.
As a result 50% of Syrians mentioned not being able to secure needed medical help in the past 12 months due to both cost and accessibility factors. Inability to access the necessary treatment was especially evident in Zarqa and East Amman. Syrians stated that there is not enough organizations they can access for medical assistance. Even though accessibility of medical services was higher for Iraqis, females and individuals residing in East Amman found it somewhat more difficult to secure the required medical attention.
Syrian Arab Republic