The CCCM cluster established a standardized complaints feedback mechanism (CFM) in July 2020 with the objective of uniformly capturing key complaint data which can be analyzed by humanitarian partners...

The CCCM cluster established a standardized complaints feedback mechanism (CFM) in July 2020 with the objective of uniformly capturing key complaint data which can be analyzed by humanitarian partners...

The month of February saw a significant decrease in the number of monthly filed issues through CCCM partners CFM systems. There were 1,663 total issues filed during the month of January which is down ...

The CCCM cluster established a standardized complaints feedback mechanism (CFM) in July 2020 with the objective of uniformly capturing key complaint data which can be analyzed by humanitarian partners...

UNHCR conducted safety audit for 11 IDP sites they manage in Dinsoor

June featured 5, 200 complaints raised which represented an increase of (6%) of recorded issues compared to the number of complaints raised in the month of May which had 4,488 issues filled. The major...

IDP site verification exercise was conducted in Dhobley in December 2022 led by the Alight, BADEF, DRC, GRDO, IRDO, JUCRI, JUMAN, MercyCorps, SCI, SEA, SEDHURO, WADSA and WRRS. 13 IDP sites were ident...

An IDP site verification exercise was conducted in Afgooye in April 2022. The operation was led by the CCCM Partner IRDO. 47 IDP sites were identified hosting 6,361 households or 38,042 individuals. C...

A joint site verification exercise was conducted in Kismayo on 13-17 January 2019. The operation was led by CCCM partners. In total 133 IDP sites, hosting 9,843 households, were assessed and mapped. T...

CCCM partners continue to provide inclusive COVID-19 awareness activities focusing efforts on IDP sites with high risks of COVID-19 transmission due to settlement characteristics. Partners reached a t...