Profile: This Tool is a digital feedback form. It could be accessed through the Jordan.help.org website during COVID-19. The digital form collected information from the user and routed it automatically to a specific email through the website. Why to Use the Tool: The Tool has been tested and used effectively through a crisis time. It can be used in different languages and can include accessibility features. The help.unhcr.org is known globally by refugees, asylum-seekers, other forcibly displaced and stateless persons. The website is supported by UNHCR and is hosted in a secured server that respects quality standards of data protection and confidentiality. How to Use the Tool: In addition to help.unhcr.org, the form can be inserted in other secured websites. Content can be updated or added as per operational needs and context. The following link is useful to develop or update this digital form