UNHCR teams continue to conduct protection monitoring and to identify protection incidents in settlements, facilitated by the use of complaint boxes and a hotline service that is open seven days a week. This week, UNHCR received almost 40 calls through the hotline, related to issues of family disputes, medical assistance, and violence. A tracking incidents system has been established and since the launch of the hotline on 3 January and 20 January, some 63 calls were referred to the appropriate services.

The first part of the relocation of refugee families from Bandarban to Kutupalong settlement was completed, with some 2,333 individuals relocated between 14 and 19 January 2018. The distribution of shelter kits and family counting for this group will continue during next few days. On 21 January 2018, the relocation of 6,637 refugees from Bandarban / Bor Shon Khola began and is expected to be completed within nine days. Partners continue to support UNHCR with logistical arrangements, including volunteers for the carrying of luggage, provision of hot meals and water, as well as medical and protection screening upon arrival to Kutupalong.

2018 programming: matrix table summarizing key planned SGBV programs for 2018 was developed, thus allowing members to avoid duplication in terms of activities.

Mercy Corps distributed phones to 115 business-owners in Bidibidi to help them access information on market prices of goods and remain in contact with their customers

In December, the Basic Needs Working Group provided around 27,889,335 US$ worth of regular cash, winterization assistance and non-food item (NFIs) to vulnerable beneficiaries from the refugee and host Community.

WFP supported 50,000 school children in the host community and 27,000 Syrian children attending formal schools in camps

MHPSS SWG finalized the 4Ws exercise report that was conducted between July-September. Full report can be found on UNHCR data portal.

UNHCR, in cooperation with TAI, has trained some 68 COMs, including 25 women, on SGBV identification, prevention and response in two areas of Kutupalong and in Nayapara’s makeshift settlement. More COMs will receive the same training in two other areas of Kutupalong in the coming week. In coordination with UNFPA, UNHCR, together with the Camp in Charges (CiCs) of six areas of Kutupalong settlement, including the makeshift, is developing a cohesive SGBV referral pathway that will assist SGBV survivors to safely reach professionals and institutions who are qualified to address their needs.

The 190 active community outreach members (COMs), which cover four areas of Kutupalong, including the makeshift, Nayapara extension area and Chakmarkul, have conducted over 150 home visits and more than 210 information sessions, reaching out to some 3,500 refugees. Forty cases under monitoring have been resolved after actions by COMs and partners this week.

UNHCR supported Women and Girls Safe Space, assisting the refugee women and girls in Bursa, officially opened.