The CCCM cluster established a standardized complaints feedback mechanism (CFM) in July 2020 with the objective of uniformly capturing key complaint data which can be analyzed by humanitarian partners...

The month of February saw a significant decrease in the number of monthly filed issues through CCCM partners CFM systems. There were 1,663 total issues filed during the month of January which is down ...

February featured 4,909 complaints raised which represented a 5% decrease of recorded issues compared to the number of complaints raised in the month of January which had 5,165 issues filled. However,...

December featured the highest number of filed issues through the CCCM CFM systems since the system’s inception in July 2020. A total of 4,843 complaints were raised which was a significant increase of...

August featured the highest number of complaints recorded through CCCM Complaints Feedback Mechanism’s (CFM) since its inception in July 2020. A total of 7,726 cases were recorded compared to the 4,95...

April featured 3,903 complaints raised which represented a sharp decrease (20%) of recorded issues compared to the number of complaints raised in the month of March which had 5,161 issues filled.

The month of April saw a record high of total monthly filed issues through CFM systems managed by CCCM partners. There were 3,567 total issues filed during the month of April which is up from the 1,82...

CCCM operations in Somalia seek to address identified frontline humanitarian needs for IDPs by establishing camp coordination structures at the site-level that improve living conditions and protection...

Within this strategy the CCCM cluster seeks to address the current and newly identified needs by setting up camp coordination structures at the national and, where necessary, regional or district leve...

IDP site verification exercise was conducted in Buur Hakaba in July 2022 led by the CESDO and SWSCRI. 5 IDP sites were identified hosting 1,263 households or 8,680 individuals. This is the first time ...