This guidance pulls together emerging practices from several UNHCR operations which use call centers to engage with communities.

This guidance pulls together emerging practices from several UNHCR operations which use call centers to engage with communities.

People at the Centre of UNHCR’s response to the COVID-19 pandemic

Multi-stakeholder initiative by several UN organizations and international NGO partners

Developed by UNHCR

Developed by UNHCR and IOM

May 2020 Update

Report of the Secretary-General prepared by OCHA, in consultation with relevant UN agencies.

Developed by Issue-based Coalition on Large Movements of People, Displacement and Resilience

UNHCR’sprimary objective in this crisis is to protect refugees who are exposed to COVID-19 and to protect the livelihoods of refugees during the crisis. This document provides points that could be tak...