September featured the highest number of complaints recorded through CCCM Complaints Feedback Mechanism’s (CFM) since its inception in July 2020. A total of 9,066 cases were recorded compared to 7,726...

October featured a total of 8, 926 cases recorded through the CCCM CFM compared to 9,066 cases reported in the month of September. This represented a slight drop of 2% in the number of CFM cases repor...

May featured 4,488 complaints raised which represented an increase of (13%) of recorded issues compared to the number of complaints raised in the month of April which had 3,903 issues filled.

March featured 5,161 complaints which featured a 1% increase over February’s volume of 5,121 complaints raised. March’s numbers follow a trend of elevated complaints volume captured by CCCM partners s...

June featured 5, 200 complaints raised which represented an increase of (6%) of recorded issues compared to the number of complaints raised in the month of May which had 4,488 issues filled. The major...

July featured 4,959 complaints raised which represented a slight decrease of 5% of the recorded issues this month compared to the number of complaints raised in the month of June which had 5,200 issue...

February featured 4,909 complaints raised which represented a 5% decrease of recorded issues compared to the number of complaints raised in the month of January which had 5,165 issues filled. However,...

December featured the highest number of filed issues through the CCCM CFM systems since the system’s inception in July 2020. A total of 4,843 complaints were raised which was a significant increase of...

August featured the highest number of complaints recorded through CCCM Complaints Feedback Mechanism’s (CFM) since its inception in July 2020. A total of 7,726 cases were recorded compared to the 4,95...

April featured 3,903 complaints raised which represented a sharp decrease (20%) of recorded issues compared to the number of complaints raised in the month of March which had 5,161 issues filled.