Due to the ongoing COVID-19 pandemic, UNHCR's reception centers in Iran continue to be physically closed for in-person appointments for the time being. A page was created to provide useful and reliable information to individuals seeking support in Iran, including new arrivals.Please refer to UNHCR's help page for official information, including hotline numbers across the country. https://help.unhcr.org/iran/en/

UNHCR, the UN Refugee Agency, has released yesterday a non-return advisory for Afghanistan, calling for a bar on forced returns of Afghan nationals, including asylum seekers who have had their claims rejected. UNHCR calls on States to halt forcible returns of Afghan nationals who have previously been determined not to be in need of international protection. States have a legal and moral responsibility to allow those fleeing Afghanistan to seek safety, and to not forcibly return refugees. UNHCR’s advisory against forced returns to Afghanistan remains in effect until security, rule of law and the human rights conditions improve enough in the country to allow for safe and dignified returns.

UNHCR is extremely concerned by the rapid escalation of conflict in Afghanistan. Amid intensified clashes in Nimruz province in the country’s south-west, nearly two hundred Afghan refugees have been forced to flee to the Islamic Republic of Iran. It is estimated that since the beginning of the year nearly 400,000 Afghans have been internally displaced within the country – some 244,000 since May alone. UNHCR urges the Iranian authorities to keep the Milak border crossing open in light of the intensifying humanitarian crisis in Afghanistan. Not doing so may put thousands of lives at risk. In cooperation with the Iran’s Bureau for Aliens and Foreign Immigrants’ Affairs (BAFIA), UNHCR has already provided immediate assistance to new arrivals, including food and water. Together with other humanitarian actors, UNHCR is prepared to provide urgent assistance and support reception arrangements – including emergency shelter, latrines and other core relief items.

As the COVID-19 pandemic continues to affect refugees and host communities in the Islamic Republic of Iran, UNHCR, the UN Refugee Agency, is ensuring that another 20,000 refugees can access national health insurance, taking the numbers assisted with health insurance to 120,000. UNHCR covered the costs of insurance for some 100,000 vulnerable refugees last year. However, with the COVID-19 pandemic and the prevailing economic downturn in Iran increasing vulnerabilities amongst refugees, UNHCR has agreed to temporarily increase the number of refugees covered by the scheme. UNHCR is concerned that fewer and fewer refugees will be able to afford the cost of health insurance in 2021 and beyond, increasing the likelihood that they will not seek treatment for their urgent health needs or that they will resort to borrowing money or sending their children to work, just to be able to afford health care.

UNHCR welcomes the generous contribution of USD 1,250,000 from the Government of Japan, which will be crucial in enabling UNHCR to enhance its support of refugees over the course of 2021. In addition to supporting access to primary healthcare and education, this funding will go towards the implementation of livelihoods activities, such as the provision of technical and vocational training and support to small businesses and workshops for refugees in Iran. In turn, refugees can then positively contribute to the Iranian host community during their stay, and further utilize their new skills in their country of origin, once conditions become conductive for their safe and dignified voluntary return. Japan is one of the biggest donors to UNHCR in support of Afghan refugees.

Roya, 20, an Afghan refugee, works in a tailoring workshop in Sarvestan refugee settlement, in Iran’s southern Fars province, along with around 50 other refugee women. The workshop was established by UNHCR, the UN Refugee Agency, and later expanded by the World Food Programme (WFP). It switched its production line at the start of the pandemic to make hygiene masks, in an example of refugees’ direct involvement in the fight against COVID-19, but also of their effort to safeguard their monthly income. Since February 2020, when the first COVID-19 cases were officially recorded in Iran, Roya and her fellow refugee tailors have produced more than 10,000 masks per day, which are delivered to health and humanitarian service providers across the country.

Encashment Centres in Kabul, Jalalabad and Kandahar will be closed for the winter break from 1 December 2019 – 1 March 2020. The Encashment Centre in Herat will remain open during for this period. The four Encashment Centres are managed by UNHCR and the Ministry of Refugees and Repatriation (MoRR), and a range of partners provide returnees with important services such as basic health screening and vaccinations for children (provided by Ministry of Public Health with support of UNICEF), mine risk education and awareness (coordinated by the UN Mine Action Service (UNMAS) and the Danish Demining Group/Danish Refugee Council), referral for information and legal assistance to obtain civil documentation, referral of persons with specific needs to partners with specialist expertise or government agencies who provide life-saving assistance.

In 2019, UNHCR has reached more than 1.2 million people including returnees, IDPs and host communities, directly and indirectly, through its programmes. This includes protection monitoring and support to vulnerable individuals, improved community services and infrastructure, distribution of material assistance like tents and core relief items, cash grants for Afghan refugees coming home, vocational training and livelihoods among other activities.

Leaders from the Islamic Republics of Afghanistan, Iran, and Pakistan along with UNHCR and refugee representatives gathered in Geneva to launch a new Support Platform for the Solutions Strategy for Afghan Refugees (SSAR) on 16 December on the margins of the inaugural Global Refugee Forum. The platform seeks to i) enhance international solidarity and burden-sharing for the Afghan situation; ii) galvanize additional investments and expand partnerships for coherent humanitarian and development responses; iii) ensure sustained visibility for the Afghan situation.

In line with the Solutions Strategy for Afghan Refugees (SSAR), and more recently the Comprehensive Refugee Response Framework (CRRF), 20 areas have been identified through UNHCR’s protection monitoring and information management activities. The 20 Priority Areas of Return and Reintegration (PARR) have been prioritized based on government planning in the area, including the Citizen’s Charter National Priority Programme, because of the high number of returnees they have absorbed, or because of a range of protection needs the communities may have. In the PARR, 57% of the targeted population are from host communities, many of whom are extremely vulnerable, which helps ensure peaceful co-existence between returnees, IDPs and host communities