TRC, IFRC - Listening to those we help: A review of findings from October 2020 to May 2021

Document Type:	Assessments , Reports , Reports and Assessments
Document Type:	English
Publish Date:	12 August 2022 (2 years ago)
Upload Date:	9 September 2022 (2 years ago)
Downloads:	318

TRC, IFRC - Listening to those we help: A review of findings from October 2020 to May 2021

Document Type:	Assessments , Reports , Reports and Assessments
Document Language:	English

As part of the ESSN, IFRC and TRC regularly conduct qualitative and quantitative research to explore the target group’s experiences, satisfaction levels and to gather recommendations to help improve response and inform the humanitarian sector in future decision making. From October 2020 to May 2021, two consecutive large-scale satisfaction and feedback surveys were carried out, reaching approximately 1,200 ESSN applicants.