Poland: Communicating with Community Survey - Report

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Document Type: Informes
Document Type: English
Publish Date: 29 April 2025 (3 days ago)
Upload Date: 29 April 2025 (2 days ago)
Downloads: 52

Poland: Communicating with Community Survey - Report

Document Type: Informes
Document Language: English
The information needs of refugees in Poland vary by age, gender and diversity groups. Nonetheless, the top three areas where they seek more information across the groups are legal stay, employment, and health services. Currently, only 43% respondents indicate feeling informed or very informed about their rights, obligations, and the assistance available in Poland. Despite the range of communication channels provided by UNHCR Poland, nearly half of the respondents (43%) have never utilized them. Refugees access information from various sources, but not all are considered reliable. While refugees primarily rely on personal networks, they place the highest trust in official Polish government institutions. Approximately 20% report encountering false information or scams. Their preferred methods for receiving information are text messages, messaging apps, and email, with preferences varying by age. Regarding feedback and complaints, a majority (76%) are unaware of the feedback channels offered by UNHCR and partner

Sectors

  •  Protection

Locations

  • Poland

Population Group

Country Group
Ukraine - Refugees
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