Profile: The SOP Template incorporates good practices and lessons learned across MENA and Türkiye to facilitate the development and implementation of an effective FCRM. Why to Use the Tool: The SOP Template describes key issues to be considered when developing an FCRM SOP. UNHCR and partners can add or modify existing work flows to meet their operational requirements. The Template can help accelerate the process for establishing FCRM procedures in field locations facing multiple competing priorities. How to Use the Tool: The SOP Template is available in editable WORD format. It can be used in a modular manner, allowing for one or several of its sections to be adapted by the user.