Profile: The Template facilitates a mapping of the two-way communication landscape and its coverage to ensure coherence, consistency, and complementarity of all communication channels and initiatives. Why to Use the Tool: The Tool can help UNHCR and partners to develop complementary communication plans and to ensure that information reaches all community members, including those with specific needs, or those in hard-to-reach areas. The Tool can also help to identify digital and other related risks that affect communities and particularly those with specific needs. The outcome of a mapping exercise will therefore be essential to identify gaps and overlaps in communication to respond accordingly. How to Use the Tool: It is recommended to use the tool at interagency level to engage all relevant actors with a multi-sectoral approach, including community protection networks. The Tool can be adapted upon discussion with partners to match the needs of the specific context.