The CCCM Cluster is currently in the process of updating its complaints feedback mechanism through introducing Zite Manager. Zite Manager will support CCCM partner in providing more organized referral...

CCCM Cluster Strategy for Somalia 2017

Humanitarian Needs Overview 2018

The month of April saw a record high of total monthly filed issues through CFM systems managed by CCCM partners. There were 3,567 total issues filed during the month of April which is up from the 1,82...

CCCM Partners 3Ws Template

The Comprehensive Site Assessment (CSA) is a household-level survey conducted amongst a representative sample of all IDP sites in each targeted district. It provides detailed information about the ava...

IDP site verification exercise was conducted in Dhobley in May 2022 led by the AVORD, DRC, GRDO, IOM, IRDO, JUCRI, MercyCorps, WADSA and WRRS. 9 IDP sites were identified hosting 5,481 households or 3...

An IDP site verification exercise was conducted in Qardho in May 2023. The operation was led by PSA and UNHCR. 12 IDP sites were identified hosting 4,234 households or 21,170 individuals. Compared to ...

CCCM partner in Berdale Town conducted an IDP site verification exercise in August 2020. In total, 25 IDP sites were assessed, hosting 9,267 households or 61,830 Individuals. 46% of those assessed wer...

August featured the highest number of complaints recorded through CCCM Complaints Feedback Mechanism’s (CFM) since its inception in July 2020. A total of 7,726 cases were recorded compared to the 4,95...